Shopping online with Border in a Box is safe and secure. Please allow up to 7 working days for delivery, however we endeavour to dispatch your order within 48 hours. If delivery is urgent please let us know and we will do our best to oblige. Your order will be sent using Royal Mail. If you are not at home during the day, it is best to have your Border in a Box delivered to a business or work address, although the boxes are designed to fit through a standard UK letterbox.
If you need to cancel your order, cancellation must be sent to us in writing to [email protected] We cannot, however, accept a cancellation request if your goods have already been dispatched. We pride ourselves on only sending the highest quality products to our customers but should you have a complaint you are entitled to a statutory period in which to return the products even if they are not defective. The right to cancel any order arises seven days after the Products are received by the Customer. Please let us know in writing within 7 days of receiving your order. All product seals must be in tact. Any items returned are at the buyers expense.
Border in a Box will hold your details for the purposes of processing and completing orders and to provide you, the Customer, with information about offers being made by us.
We will not divulge Customer information to any third party except where it is necessary for the purposes of processing and fulfilling orders, or as is required by law.
If you do not wish to be informed of any offers being made by us, please email [email protected]
All intellectual property rights relating to the Web Site are and shall remain the property of Styling Homes and Gardens trading as Border in a Box.
All intellectual property rights existing in our designs and products (and in the images, text and design of this website/marketing material) are and will remain the property of Styling Homes and Gardens t/a Border in a Box. Any infringement of these rights will be pursued vigorously.
Border in a Box logo is protect by Trademark UK00003126534